Terms and Conditions of Sale
Effective as of 23/09/2025
Preamble
In accordance with the provisions of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the website www.donatiennedupont.com are hereby informed of the identity of the various parties involved in its creation and maintenance.
ARTICLE 1: DECLARATIONS AND PRIOR OBLIGATIONS OF THE PARTIES REGARDING MEDICAL RESPONSIBILITIES
The Client declares and guarantees to the Therapist that they are of legal age and legally capable of accepting these terms and conditions of sale. Otherwise, please refer to article 4 : scope of application and consult the asterisked note (*).
The services provided by the Therapist consist of services related to hypnotherapy, meditation, creative visualization, and advanced symbolic therapy, all falling under the French Consumer Code.
The Therapist reminds Clients that the services offered, being various techniques, do not substitute for medical practice and in no way replace medical diagnosis or treatment. They do not exempt Clients from consulting a physician. Her practice is complementary to professional medical advice and consultation. The non-medical services may take the form of techniques, advice, information, support groups, or workshops.
Hypnotherapist Donatienne Dupont is neither a doctor, psychologist, psychiatrist, nor psychotherapist. She therefore does not provide diagnoses nor prescribe treatments.
The techniques of hypnosis, visualization, and meditation should not be confused with esotericism or the paranormal.
Donatienne Dupont undertakes to respect the ethical code of her profession and not to substitute herself for healthcare professionals. She supports Clients only within her field of expertise, provides no medical opinions, and does not alter any ongoing treatments.
It is important for the Client to take responsibility for their own health and consult competent healthcare professionals for any medical or psychological issues. Hypnosis can complement therapy but must never replace appropriate medical care.
In case of doubt, the Client is encouraged to consult their general practitioner, psychologist, psychoanalyst, or psychiatrist regarding the use of hypnosis in their specific case. Collaboration between the hypnotherapy practitioner and healthcare professionals is essential for ensuring the Client’s safety and well-being.
Donatienne Dupont cannot be held liable if the Client decides not to follow medical or psychological advice, or interrupts treatment without consulting their doctor or psychologist. Responsibility lies with the Client to comply with medical prescriptions to safeguard their health and well-being.
Donatienne Dupont prioritizes the safety and well-being of her Clients, and may terminate a collaboration if she deems the case outside her competence. She acts in the Client’s best interest, referring them to appropriate healthcare professionals when needed.
She also reserves the right to terminate an ongoing service if she believes the safety of the Client or others is at risk. In such a case, no compensation shall be due.
Confidentiality of all personal Client information is guaranteed; no data will be disclosed to third parties without consent. She is bound by her profession’s code of ethics and provides services with integrity and respect for professional standards.
The Client undertakes, at the time of booking, to inform Donatienne Dupont if they fall into any of the following categories (non-exhaustive list):
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suffering from psychotic states or major personality disorders
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diagnosed with severe psychiatric disorders (e.g., schizophrenia, paranoid psychosis)
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under psychiatric care or recently discharged from a psychiatric hospital
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experiencing suicidal thoughts
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in psychological or psychiatric crisis
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experiencing depersonalization or dissociation symptoms
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suffering from neurological disorders
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prone to fainting, blackouts, or loss of consciousness
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with severe depression or melancholy and no psychological support
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under the influence of psychoactive substances or intoxicated
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seeking treatment for alcohol addiction without being followed by an addiction specialist
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seeking treatment for heavy drug addiction without medical/psychological support
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with a history of violence or aggressive behavior
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in acute psychological or emotional distress
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individuals endangering their own safety or that of others
In such cases, it is necessary to consult and obtain clearance from a healthcare professional before booking a session with Donatienne Dupont.
Donatienne Dupont reserves the right to refuse service access if necessary, in the best interest of the individual concerned and of all participants. Respecting her guidelines and recommendations is crucial to maintaining a safe and supportive environment.
Before making any decision regarding mental or physical health, Clients must follow proper medical recommendations to avoid risks. Special precautions may be required depending on health conditions or medical history.
Anyone engaging Donatienne Dupont’s services agrees to provide accurate and complete information regarding their situation, so that services can be adapted to their needs.
By accepting these terms, the Client acknowledges having read the above rules and commits to respecting them to ensure smooth delivery of services.
The Client acknowledges being informed of the nature of the services provided by the Therapist and confirms that she has made herself fully available to answer all relevant questions.
The Therapist declares and guarantees to the Client that she is authorized to provide services as a humanistic consultant and has been a practicing Hypnotherapist since 2018.
The use or disclosure of confidential information without authorization may result in legal and ethical consequences. Confidentiality must be respected in all professional relationships unless explicit consent is given.
ARTICLE 2: LEGAL INFORMATION
The sole proprietorship Donatienne Dupont operates under the legal status of non-regulated liberal profession, in the category of “Other human health activities not classified elsewhere” (APE Code 8690F). It is subject to the special regime for industrial and commercial profits (BIC).
The business is registered with URSSAF under SIRET number 843 352 345 000 22. Its registered office is located at :
Address: available upon request.
Provider contact details:
Address: available upon request.
SIRET: 843 352 345 000 22
Email: contact@donatiennedupont.com
Phone: +33 (0)6 74 93 76 59
ARTICLE 3: SCOPE OF APPLICATION
Use of the website www.donatiennedupont.com implies full acceptance of our terms of use as published on the site.
The present General Terms of Use (GTU) and General Terms and Conditions of Sale (GTC) legally govern the use of the services offered by the website. They are subject to French law. Any disputes between the Client/User/Beneficiary and Donatienne Dupont fall under the exclusive jurisdiction of French courts
ARTICLE 4: SCOPE OF APPLICATION
These General Terms and Conditions of Sale (hereinafter referred to as “GTC”) govern the contractual relationship between:
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On the one hand, the Client / User / Beneficiary, whether a natural person or a legal entity, who makes a purchase, booking, or uses the services offered by the service provider,
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And on the other hand, the service provider, Donatienne Dupont, sole proprietorship registered under SIRET number 843 352 345 00022, whose registered office is located at 6 Impasse de Monteuil, 79370 Prailles La Couarde, hereinafter referred to as “the Service Provider.”
These GTC apply to all sales, services, and bookings made by the Service Provider, whether online via the website www.donatiennedupont.com, by telephone, by email, or directly in person.
They define the rights and obligations of each party and govern the contractual relationship between the Service Provider and the Client.
By accessing the website, making a booking, or purchasing a service, the Client expressly and unreservedly accepts these GTC, to the exclusion of any other conditions.
The Service Provider reserves the right to adapt or modify these GTC at any time. The applicable GTC are those in force at the date of booking or purchase by the Client.
Services are strictly reserved for persons of legal age (18 years and over) and legally capable of contracting under French law.
(*) Minors may only benefit from services with the prior written consent of their legal representative(s) and in the presence of one of them during the entire duration of the service.
Any exception to these GTC must be the subject of a prior written agreement between the parties.
ARTICLE 5: SERVICES OFFERED
The Service Provider offers the following services, in the field of personal development and well-being:
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Individual hypnotherapy sessions,
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Meditation and visualization sessions,
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Advanced symbolic therapy sessions,
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Support sessions,
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Group workshops, in person or online,
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Any other service related to the practice of hypnosis, meditation, visualization, or personal development, as presented on the website www.donatiennedupont.com or communicated directly by the Service Provider.
The characteristics, prices, and modalities of the services offered are described on the website or communicated by the Service Provider upon request.
The Service Provider reserves the right to modify the range of services offered at any time, without this affecting bookings already made.
Photographs, descriptions, and information provided on the website or in communication materials are non-contractual and provided for information purposes only.
The Service Provider undertakes to provide the services with diligence and professionalism, in accordance with the ethical rules of her profession
ARTICLE 6: BOOKINGS
Bookings for services offered by the Service Provider may be made:
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Online, via the website www.donatiennedupont.com,
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By telephone,
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By email,
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Or directly in person with the Service Provider.
The booking becomes firm and definitive only after confirmation by the Service Provider, either by email, by text message, or orally.
The Service Provider reserves the right to refuse or cancel any booking from a Client in the event of:
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Previous disputes regarding payment,
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Non-compliance with these General Terms and Conditions,
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Or for any other legitimate reason.
Bookings are made subject to availability of time slots and locations.
For certain services, the Service Provider may request a deposit or advance payment, which will be specified at the time of booking.
ARTICLE 7: PRICES
The prices of the services offered by the Service Provider are expressed in euros (€) and are net of VAT (VAT not applicable, Article 293 B of the French General Tax Code).
The applicable rates are those in effect on the day of booking or purchase by the Client. They are communicated on the website www.donatiennedupont.com, by email, or directly by the Service Provider.
The Service Provider reserves the right to modify her rates at any time. However, services will be invoiced on the basis of the rates in effect at the time of the booking confirmation.
Prices do not include additional costs that may be specified in advance (for example, travel expenses for in-home sessions, room rental for workshops, etc.).
Any promotional offer or discount granted by the Service Provider is personal to the Client and cannot be transferred to a third party, unless expressly authorized.
ARTICLE 8: TERMS OF PAYMENT
The price of services is payable by the Client:
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Either on the day of the service,
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Or in advance, if requested by the Service Provider.
Payment may be made by:
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Bank transfer,
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Credit card (via a secure payment system, where applicable),
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Check made payable to Donatienne Dupont (subject to acceptance),
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Cash (within the regulatory limit).
In the event of payment by check or bank transfer, the service will be deemed booked only upon actual receipt of the funds by the Service Provider.
Any delay in payment will automatically result, without prior notice, in the application of late payment penalties equal to three times the legal interest rate, as well as a fixed compensation of €40 for recovery costs (Article L.441-10 of the French Commercial Code).
The Service Provider reserves the right to suspend or cancel any ongoing service in the event of non-payment or payment incident.
ARTICLE 9: RIGHT OF WITHDRAWAL
In accordance with the provisions of Articles L.221-18 et seq. of the French Consumer Code, the Client has a period of 14 (fourteen) calendar days from the date of booking to exercise their right of withdrawal, without having to justify reasons or pay penalties.
To exercise this right, the Client must notify the Service Provider of their decision to withdraw by means of an unambiguous statement (for example, by letter sent by post or email). A model withdrawal form is provided in the Annex to these GTC, but its use is not mandatory.
If the Client exercises the right of withdrawal within the legal time limit, the Service Provider will reimburse all sums paid, no later than 14 days from the date on which she is informed of the Client’s decision to withdraw, using the same means of payment as that used by the Client, unless otherwise agreed.
Exception to the right of withdrawal:
In accordance with Article L.221-28 of the French Consumer Code, the right of withdrawal cannot be exercised for:
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Services fully performed before the end of the withdrawal period and whose execution has begun after the Client’s prior express consent and express waiver of their right of withdrawal.
Thus, if the Client books a session scheduled within 14 days and the service is performed before the end of this period, they expressly waive their right of withdrawal.
ARTICLE 10: CANCELLATION AND RESCHEDULING POLICY
Any cancellation or request to reschedule a session by the Client must be communicated to the Service Provider as soon as possible, by telephone, email, or text message.
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In the event of cancellation at least 48 hours in advance, no fee will be charged, and the Client may reschedule the appointment at no additional cost.
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In the event of cancellation less than 48 hours before the scheduled appointment, the Service Provider reserves the right to invoice the Client for the full price of the service.
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In the event of unjustified absence or repeated cancellations, the Service Provider reserves the right to refuse any new booking from the Client.
In the event of cancellation by the Service Provider, the Client will be informed as soon as possible and will be offered either a rescheduling of the session at a later date or a full refund of any sums already paid.
No compensation may be claimed by the Client in this respect.
ARTICLE 11: PERFORMANCE OF SERVICES
The Service Provider undertakes to provide the services with diligence, competence, and professionalism, in accordance with the ethical rules of her profession.
The services provided are complementary to medical care and do not replace consultation with a licensed healthcare professional. The Client acknowledges that the Service Provider is not a medical doctor, psychologist, psychiatrist, or psychotherapist and does not provide any medical diagnosis or treatment.
The Client is responsible for informing the Service Provider of any medical or psychological condition that may affect the provision of the service, as outlined in Article 1.
The Service Provider reserves the right to refuse or terminate a service if she considers that the Client’s needs are beyond her area of competence or if the service may compromise the safety or well-being of the Client or others.
The Service Provider may, at her discretion, direct the Client to a healthcare professional if necessary.
The Client acknowledges that the Service Provider cannot be held responsible for any consequences resulting from:
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Non-compliance with medical recommendations,
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Interruption of medical treatment without professional advice,
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Decisions taken by the Client independently of the Service Provider’s guidance.
The Client undertakes to provide accurate and complete information regarding their situation to enable the Service Provider to adapt the services appropriately.
All sessions, workshops, and services are conducted with respect for confidentiality and privacy, as outlined in Article 12.
ARTICLE 12: CONFIDENTIALITY AND DATA PROTECTION
The Service Provider commits to respecting the confidentiality of all personal information communicated by the Client in the context of the services provided.
Personal data includes any information that can directly or indirectly identify the Client, such as name, contact details, and health information.
The Service Provider will not disclose any personal information to third parties without the Client’s explicit consent, except in cases required by law.
Data collected during bookings, payment, or provision of services will be used solely for the execution of the contractand for communication related to the services.
In accordance with French Law No. 78-17 of January 6, 1978, and the GDPR, the Client has the right to:
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Access their personal data,
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Correct or update any inaccurate data,
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Request the deletion of personal data,
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Object to the processing of their data for legitimate reasons.
Requests regarding personal data should be sent in writing to:
contact@donatiennedupont.com
Accompanied by proof of identity.
The Service Provider ensures that all financial data transmitted for payment purposes is securely stored and used only for processing the payment of the services booked.
Cookies or other tracking technologies may be used on the website to improve navigation and user experience, but no personal data will be collected without the Client’s consent.
ARTICLE 13: INTELLECTUAL PROPERTY
All content on the website www.donatiennedupont.com, including but not limited to texts, images, graphics, logos, and videos, is the property of Donatienne Dupont and is protected under French intellectual property law and copyright.
Any reproduction, representation, or use of these materials by the Client or any third party requires the prior written authorization of the Service Provider.
The use of any content for commercial or advertising purposes is strictly prohibited without express permission.
Photographs and images contained on the website originate from the personal portfolio of Donatienne Dupont, created, uploaded, and published by the Service Provider, who holds all intellectual property rights.
Unauthorized use or reproduction of these materials may result in legal action.
ARTICLE 14: LIABILITY
While the information published on the website is considered reliable, the Service Provider does not guarantee the accuracy or completeness of the content.
The Service Provider cannot be held responsible for:
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Direct or indirect damage resulting from the use of the website,
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Technical issues, bugs, or incompatibilities with the Client’s equipment,
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Force majeure events or unforeseeable third-party actions.
The services provided by the Service Provider are complementary and do not replace medical or psychological care.
The Service Provider’s liability cannot be engaged in the event the Client:
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Fails to follow medical recommendations,
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Stops a prescribed treatment without consulting a healthcare professional,
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Makes independent decisions contrary to guidance provided.
The Service Provider ensures that all reasonable measures are taken to provide secure and professional services but cannot guarantee specific results.
ARTICLE 15: APPLICABLE LAW AND JURISDICTION
These Terms and Conditions, the present contract, and all operations arising from them are governed by French law.
Access to and use of the website are subject to these Terms of Use, written in French. By accessing the site, the Client agrees to comply with these terms. If the Client does not accept them, they should not use the site.
Translations into other languages are provided for informational purposes only and cannot be used as evidence in a legal dispute. In case of discrepancies between the French text and any translation, the French version prevails.
In the event of a dispute that cannot be resolved amicably, the competent French courts shall have exclusive jurisdiction.
ARTICLE 16: DISPUTES AND MEDIATION
This contract is governed by French law.
The Service Provider informs the Client of the possibility of using consumer mediation to resolve any dispute that may arise between them.
The Client may contact the competent consumer mediator, whose contact information is available on the website www.donatiennedupont.com.
In accordance with Articles L.611-1 and following of the French Consumer Code, the Client has the right to use a consumer mediator free of charge (except for possible lawyer or expert fees) to resolve disputes amicably with the Service Provider.
The mediation entity chosen is:
SAS CNPM – MEDIATION – CONSUMPTION
In case of a dispute, the consumer may file a claim via the website:
http://cnpm-mediation-consommation.eu
or by postal mail addressed to:
CNPM – MEDIATION – CONSUMPTION
27, avenue de la Libération – 42400 SAINT-CHAMOND
If a dispute arises between the Service Provider and the Client following a transaction under these Terms and Conditions and cannot be resolved amicably or through mediation, it shall be brought before the competent courts of Deux-Sèvres (Department 79), France.
The applicable procedural rules and common law will be applied to resolve the dispute.
ARTICLE 17: INSURANCE
The Service Provider holds a professional liability insurance policy to cover any direct, material, or immaterial damage that may occur in the context of the services provided under this contract.
This insurance ensures that the Service Provider is protected against claims arising from her professional activities.
The Client acknowledges that, despite insurance coverage, they remain responsible for following safety and health recommendations during the provision of services.
ARTICLE 18: HYPERTEXT LINKS
The website may contain hyperlinks. By clicking on these links, the Client may leave the platform.
The Service Provider does not control external sites and cannot be held responsible for the content of web pages accessed through these links.
Clients are advised to review the terms and policies of any external website they visit via hyperlinks from www.donatiennedupont.com.
ARTICLE 19: COOKIES
When you visit the login page, a temporary cookie is created to determine whether your browser accepts cookies. This cookie does not contain personal data and is automatically deleted when the browser is closed.
When you log in, additional cookies may be set to record your login information and display preferences.
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The lifespan of a login cookie is two days.
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The lifespan of a display option cookie is one year.
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If you check “Remember me,” the login cookie is kept for two weeks.
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Logging out clears the login cookie.
If you modify or publish content, an additional cookie is stored in your browser. This cookie does not contain personal data; it only records the ID of the content modified and expires after one day.
Cookies are small files temporarily stored on the Client’s computer, necessary for navigation and accessibility of the website.
By using the website, the Client accepts the use of cookies. Cookies can be disabled via browser settings.
For more information, please refer to the website’s Cookie Policy.
ARTICLE 20: DURATION OF THE CONTRACT
This contract is valid for an indefinite period.
The start of use of the services on the website marks the application of the contract to the Client.
ARTICLE 21: CANCELLATION / DELAYS / REFUNDS
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If Donatienne Dupont is responsible for canceling a session, any pre-paid service will be refunded.
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If the Client informs Donatienne Dupont 48 hours in advance, any pre-paid service will be refunded.
Services provided by Donatienne Dupont within workshops and support groups cannot be refunded if costs were committed in advance. Non-refundable fees are indicated upon receipt and signature of the quotation.
The Service Provider reserves the right to cancel, suspend, or interrupt services if, after signing the contract, the services are found to be manifestly incompatible or unsuitable for the Client’s personal situation. This decision is at the sole discretion of the Service Provider after informing the Client in writing. In such cases, the Service Provider is not liable for any consequences or refunds of amounts already paid. However, an alternative solution will be proposed if possible.
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If the Client is 15 minutes late, the session will be reduced by the same duration.
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Beyond 15 minutes of delay, the session will be canceled without refund.
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In case of repeated delays, Donatienne Dupont reserves the right to terminate the accompaniment.
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If Donatienne Dupont is late, the Client will be offered a new time slot based on availability.
Refunds for pre-paid services are only possible in the case of rescheduling or cancellation within the 48-hour period. Failure to respect these rules results in no refund.
In case of repeated absences, Donatienne Dupont reserves the right to terminate the accompaniment.
ARTICLE 22: CONNECTION / ENVIRONMENT
The Client must have a sufficient and functional internet connection during the service and appropriate equipment.
In case of a technical problem during an online session, the Client must promptly inform Donatienne Dupont to find a suitable solution. A secure internet connection is recommended to ensure the confidentiality of the online session.
If the session must be rescheduled or canceled due to a technical problem caused by the Client, the conditions for rescheduling or cancellation will be determined case by case by Donatienne Dupont.
The Client must take all necessary measures to ensure a smooth online session, including verifying internet quality and having appropriate equipment.
The Client must have a phone, tablet, or computer with a functional camera/webcam, microphone or suitable audio device, speakers or headphones, or headset with microphone, and sufficient bandwidth for remote sessions via the chosen system, software, or application.
Before the session, the Client must install the chosen software/application (Zoom, Skype, etc.) and ensure it works correctly on their device.
The Client must ensure the location for the session is suitable for relaxation and work, considering lighting, temperature, ambient noise, and confidentiality if needed.
If a problem arises with the physical environment, the Client must inform Donatienne Dupont as soon as possible to find an appropriate solution.
It is the Client’s responsibility to guarantee optimal conditions to fully benefit from the service.
ARTICLE 23: CONFIDENTIALITY
Donatienne Dupont, as well as the Client/Beneficiary, agree not to record the session in audio or video, except by explicit request.
All information shared via video and audio remains strictly confidential, may not be published, distributed, or transferred to third parties, and will only be used within the scope of the agreed services between Donatienne Dupont and the Client/Beneficiary.
ARTICLE 24: COOPERATION AND CLIENT RESPONSIBILITIES
The Client agrees to collaborate closely with the Service Provider to ensure proper execution of the services. The Client also agrees to inform the Service Provider of any changes or developments concerning the contractual needs.
Regarding payment of services, the Client agrees to comply with the payment terms agreed with the Service Provider. Any delay in payment may result in late fees or suspension of services.
The Client guarantees that all information provided is accurate, complete, and up to date. Any false or incomplete information may compromise the quality of services delivered.
In case of non-compliance with these obligations by the Client, the Service Provider reserves the right to suspend or terminate the service contract.
Donatienne Dupont commits to doing her best to carry out the assigned task but is not obliged to guarantee a specific result. If, despite her efforts, the service is not delivered as expected, this cannot be considered a breach of obligation.
It is important that the Client/Beneficiary is aware of their own decision-making power and responsibility. Donatienne Dupont may guide and support the Client/Beneficiary but cannot make decisions on their behalf or assume responsibility for them.
The Client/Beneficiary is therefore encouraged to reflect, analyze, and weigh the pros and cons before making important decisions. They may also consult other professionals or trusted individuals for additional perspectives and advice.
In conclusion, the Client/Beneficiary must make their own decisions knowingly and assume the consequences. Donatienne Dupont can accompany, guide, and support, but cannot be held responsible for individual choices or for temporary or permanent non-fulfillment of obligations due to force majeure or unforeseen events.
ARTICLE 25: TERMINATION OF SERVICES
The Client/Beneficiary is free to suspend or stop the accompaniment at any time without notice.
However, if the Client has booked one or more sessions in advance, they must cancel them within the allotted time, i.e., at least 48 hours before each session.
ARTICLE 26: RIGHT OF WITHDRAWAL
When a session, workshop, or support group subscription is made remotely (by email, via the Service Provider’s website, or through an online booking platform) or is a contract concluded “off-premises” (for example, at the Client’s home) within the meaning of Article L. 221-1 of the French Consumer Code, the Consumer Code (Hamon Law No. 2014-344 of March 17, 2014 / Art L.121-21) provides a 14-day withdrawal period from the conclusion of the contract.
Article L221-1 of the Consumer Code defines it as: “any contract concluded between a professional and a consumer, within an organized distance selling or service provision system, without the simultaneous physical presence of the professional and the consumer, using exclusively one or more remote communication techniques until the contract is concluded.”
The consumer benefits from a 14-day withdrawal period from the conclusion of the contract to retract, without having to justify reasons or pay penalties (except for direct costs).
Only refund requests made within the legal withdrawal period and using the withdrawal form provided in Annex 1 of these GTCs will be eligible for a refund.
If a service is booked less than 14 days before the planned execution date, it is considered early execution, and the Beneficiary automatically waives the 14-day withdrawal right (Hamon Law No. 2014-344 of March 17, 2014 / Art. L.121-21).
To exercise the withdrawal right, the consumer may use the withdrawal form provided by the Service Provider, but it is not mandatory. The consumer may submit a clear statement expressing their intention to withdraw. It is recommended to send this statement via registered mail with acknowledgment of receipt to guarantee proof of exercise within the allotted period. Costs of return (direct costs) are borne by the consumer. Donatienne Dupont will send an acknowledgment of receipt to the Client.
If the withdrawal right is exercised, Donatienne Dupont will refund all sums paid, excluding delivery costs, without undue delay and no later than 14 days after receipt of the withdrawal request using the same payment method.
If the withdrawal does not apply to the entire order, only the price of the services concerned will be refunded.
It is important for the Service Provider to comply with these legal obligations to avoid disputes with the consumer and guarantee service in accordance with regulations.
The Client acknowledges having received this information before signing the contract and agrees to receive an electronic copy of the contract.
If the Client exercises the withdrawal right for a successive contract whose execution has begun at the express request of the Client before the withdrawal period ends, they must pay the Service Provider an amount corresponding to the services provided up to the communication of the withdrawal decision, proportionate to the total price agreed in the contract.
Cases where the withdrawal right does not apply:
If the Client schedules a service before the 14-day withdrawal period expires, and the service is fully performed at the appointment, the Client expressly and automatically waives the withdrawal right. The Service Provider is not required to collect a written withdrawal request.
The Client is thus informed that, according to Article L. 221-28 of the Consumer Code, once services are fully performed, the withdrawal right can no longer be exercised. It is important for the Client to understand the specific withdrawal conditions for each service and give express consent before execution begins.
It is recommended that the Client carefully read the general terms of sale and service before giving consent and waiving the withdrawal right to avoid future issues.
In case of doubt or questions regarding the withdrawal right, the Client may contact the Service Provider for clarification.
WITHDRAWAL FORM
(Please complete and return this form only if you wish to withdraw from the contract.)
To the attention of:
Donatienne Dupont
6 Impasse de Monteuil
79370 Prailles La Couarde
contact@donatiennedupont.com
I/We hereby notify you of my/our withdrawal from the contract concerning the service(s) listed below:
Ordered on: _____________________
Scheduled execution date: _____________________
Name of Client(s): _____________________
Address of Client(s): _____________________
Signature of Client(s) (only if notifying this form on paper): _____________________
Date: _____________________
Legal reference:
In accordance with Article 2 of Decree No. 2022-424 of March 25, 2022, these provisions come into effect on May 28, 2022.

